GETTING STARTED
with ClarosReserve

ClarosReserve builds actuarially sound claims reserves quickly and easily, providing transparency into the details that can affect the reserve. The application is part of the Health Benefits Consulting Suite, but it can also be used on its own as a stand-alone solution.

On this page, you’ll find information on how to download and install ClarosReserve, Training Videos to get you started, a User Manual and Frequently Asked Questions.

Download and Install

Click on the button below to download ClarosReserve.

Please download and review the installation instructions as you install the program.

Download the 64-bit version only if your Microsoft Office is 64-bit; otherwise, please
download the 32-bit version. How do I know what version of Office I have?

ClarosReserve
64-BIT

ClarosReserve
32-BIT

INSTALLATION
INSTRUCTIONS

Training Videos

As you learn more about ClarosReserve, please refer to the training videos below
for how to use some of the functions within the program.

Introduction, Screen Layout
and Lag Triangles

setup

plan setup

Setup

Large Claims, Plan Design and
Paid Claim Alternative

setup

Lag Triangle Import &
Med/Rx Setup

Claims Reserve

IBNR Reserve Calculation

Claims Reserve

Calculation Refinements

Claims Reserve

Lag Triangle Template
User Guide

Claims Reserve

Reports

Simulation

IBNR Simulation

Simulation

Using Paid Claims

Export

Exporting Reports

If the videos above don’t cover your needs or you would like additional training,
you can register for one of our small group sessions.

REGISTER FOR TRAINING

User Manual

Learn how to easily import lag triangles, configure plan settings, run IBNR
simulations and export a variety of reports including IBNR reserve estimates.

Download the ClarosReserve User Manual here

DOWNLOAD USER
MANUAL

Frequently Asked Questions

How do I download the application?

Go to the Download and Installation section of this page. Click on the button to download the correct bit version for your system. Use the Installation Instructions to guide you through the install process.

What bit version should I download?

You should download the bit version that matches your Microsoft Office bit version. To determine your Office bit version:

  1. Open any Office application (Word, PowerPoint, Excel, etc).
  2. Click File, then Account.
  3. Click About [Application] (e.g., About Word if Word is opened) and the bit version will be listed the top of the panel that appears.

Where do I get my security credentials? What do I do with the file Claros sends me?

Security credentials will be sent via email along with a security file for your application(s). Please follow the Installation Instructions on how to load this file.

How do I get my login information?

Your User ID and Password are included in the README.txt that was emailed to you.

My archive isn’t working. How can I enable this feature?

The Archive feature requires MS Office 2016 or later, or Microsoft Access 2016 Runtime. Make sure you select the bit version that corresponds to your MS Office product. Please read all instructions before downloading Microsoft Access 2016 Runtime.

I have an issue specific to one of my groups. What should I do?

Contact Technical Support to resolve any issues specific to your groups.